Shipping policy

Processing Time

• Orders are processed within 2-3 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates

• Shipping fees are calculated at checkout based on your location and the weight/size of your order.
  

• Delivery delays may occur during peak seasons, holidays, or due to courier issues beyond our control.

Shipping Methods

• A tracking number will be provided once your order has shipped.

International Shipping

• International shipping is available to select countries.

• Customs, duties, and taxes are the responsibility of the buyer. Please check your country’s import regulations before ordering.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

• Please allow up to [24–48 hours] for tracking information to update.

Lost or Damaged Packages

• We are not responsible for packages lost or damaged during transit.

• If your package arrives damaged, please contact the shipping carrier directly and notify us so we can assist you.

Address Accuracy

• Customers are responsible for providing the correct shipping address at checkout.

• We are not liable for orders shipped to incorrectly entered addresses.

Contact Us
If you have any questions about your order or shipping, please contact us at marketing@iampinas.com